Last updated: 20 March 2026
DrivingTests ("we", "us", "our") is operated from the UK by Skyline Europe Limited, a UK company (company number 14853892). At drivingtests.co.uk (the "Platform") we offer our customers a matching platform that helps UK learner drivers find other learner drivers to swap practical driving test dates using the DVSA's official appointment change process.
To be completely clear about what our Platform does and does not do:
We only introduce parties to each other who want to swap their practical driving test dates. Once both parties in a match agree to proceed, it is their individual responsibility to co-ordinate and each contact the DVSA and arrange the swap through official channels. We play no role in that process. We can accept no responsibility for the honesty or integrity of the parties we introduce.
You must be at least 17 years old and legally eligible to hold a provisional driving licence in the UK to use this Platform. By creating an account, you confirm that you meet these requirements.
You may only hold one account on the Platform at any one time, and you may only list one active test at any one time. Creating duplicate accounts or multiple listings for the same test is not permitted and will result in your account being removed.
When you create an account, you agree to provide accurate and truthful information — including your name, email address, test booking details, and any other information requested during setup. Providing false or misleading details (for example, a fabricated booking reference or incorrect test date) may, at our discretion, result in immediate account termination and your exclusion from future use of our Services.
You are responsible for keeping your login credentials secure. Any activity that takes place under your account is your responsibility. If you believe your account has been compromised, you must contact us immediately.
Creating an account, listing your test, and being matched are all free of charge. You do not pay anything until a swap is ready to go ahead.
When both you and your match partner accept a proposed swap, each party pays a one-off fee of £9.99. This fee covers the cost of the matching service, contact exchange, and platform support for that swap.
You can pay with your credit or debit card. Payments are processed securely via Stripe. We do not store your card details, on our servers or anywhere else.
Once both parties have paid, we share each party's contact details (name, phone number, and email address) so that you can coordinate calling the DVSA together. You consent to this exchange of information when you complete your payment for the match we have proposed to you.
Credits are applied automatically and do not expire while your account is active. Contact us through the support page in your dashboard if you believe you are entitled to a credit.
Here is how the process works, and what is expected of you at each stage:
To be clear, you must contact the DVSA, we do not do this for you.
By using the Platform, you agree to:
We have no insight into whether the DVSA approves or refuses a swap. We have no ability to influence their decision. The DVSA may refuse a swap for any reason and any refusal is outside our control. We accept no liability for DVSA swap refusals.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel a purchase within 14 days without giving a reason. However, by accepting a match and completing payment, you acknowledge that you are requesting immediate performance of the service (contact exchange and swap facilitation). You agree that once contact details have been shared, our service has been fully performed and the cooling-off period no longer applies.
Under the Consumer Rights Act 2015, digital content and services must be as described, fit for purpose, and of satisfactory quality. If our Platform materially fails to meet these standards, you may be entitled to a remedy including repair, re-performance, or a refund.
If any provision in these Terms is found to be unfair under the Consumer Rights Act 2015, it will not be binding on you, but the rest of these Terms will continue to apply.
Nothing in these Terms affects your statutory rights as a consumer.
On registering on our Platform, You expressly agree not to:
We reserve the right to suspend or terminate any account that violates these rules, without credit or refund.
Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other matter that cannot be excluded or limited under English law.
To the fullest extent permitted by law, we are not liable for:
Our total aggregate liability to you for any claim connected with the Platform is limited to the total amount you have paid us in the 12 months preceding the claim.
We aim to keep the Platform available at all times but do not guarantee uninterrupted access. We may carry out planned maintenance from time to time, and we will try to give reasonable notice where possible. If the Platform is unavailable for an extended period (more than 72 consecutive hours) and this directly prevents an active match from proceeding, we will consider applying account credits on a case-by-case basis.
We collect and process personal data in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Full details of how we handle your data are set out in our Privacy Policy, which forms part of these Terms.
When you accept a match and both parties complete payment, you explicitly consent to us sharing your name, email address, and phone number with your match partner for the sole purpose of completing the DVSA swap. This information must not be used for any other purpose.
You may request access to, correction of, or deletion of your personal data at any time by contacting us, subject to any legal retention obligations.
All content on the Platform — including text, design, graphics, logos, software, and the matching algorithm — is owned by Skyline Europe Limited (trading as drivingtests.co.uk) and is protected by applicable copyright, trademark, and intellectual property laws. You may not copy, reproduce, modify, or create derivative works from any part of the Platform, or use it to build a competing product or service.
You may close your account at any time by contacting our support team. If you have an active match in progress, closing your account will cancel that match. No credit or refund is due for any swap fee already paid unless you qualify under the credits policy in section 4.5.
We may suspend or terminate your account immediately if you breach these Terms, provide false information, engage in prohibited conduct, or abuse or discredit in any way other users or our staff. In such cases, no credit or refund will be issued. Any active matches may be cancelled.
On termination, your access to the Platform is revoked and your data will be handled in accordance with our Privacy Policy.
By using the Platform, you agree to receive service-related messages from us — including match notifications, account updates, and swap status alerts. These messages are essential to the operation of the service and cannot be opted out of while your account is active.
We may send these notifications via email, WhatsApp, or SMS depending on your contact preferences and what you have opted into. Standard data or messaging rates from your carrier may apply.
We may also send occasional marketing communications. You can unsubscribe from these at any time without affecting your use of the Platform.
We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Platform before the changes take effect. Your continued use of the Platform after changes have been communicated constitutes your acceptance of the updated Terms. If you do not agree with a change, you should stop using the Platform and close your account.
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
Before taking formal action, we ask that you contact our support team first so we can try to resolve the matter informally. If you are a consumer, you may also have the right to use alternative dispute resolution services.
If you have questions about these Terms, contact us at:
Skyline Europe Limited (trading as drivingtests.co.uk)
compliance@drivingtests.co.uk